The primary functions of this Department are street and sidewalk construction and
maintenance (including street rights-of-way), solid waste and recycling collection, parks
maintenance and landscaping, fleet maintenance, building maintenance and storm water construction and
The Public Works Department is located at 1600 Tank Town Road, Matthews, NC 28105.
Hours of operation are: Monday through Friday 8 am - 4 pm.
Important Effective 5/18/20:
Bulk pick up Service has resumed. Please call 704-393-6900 to schedule your bulk pickup with Republic Services. You must call and schedule, or your bulk item will not be picked up.
* New Recycling can colors:
As of May 15, 2019 recycling cans that are replaced or provided to
new residences will be blue with a light blue lid, instead of the current green can. This is a result of Republic Services new company standard.
Republic will continue to service the green cans for recycling also.
* New trash can colors:
As of May 26, 2017 trash cans that are replaced or provided to new residences will be blue with a black lid, instead of the current blue. This is a result of Republic Services new company standard. Republic will continue to service the blue cans for trash also.
Frequently used links and phone numbers:
Adopt a Street
Trash Questions & Bulk Trash Pick Up, Republic Services: 704-393-6900
Neighborhood Devices Petition
This is a petition form to request certain devices, including speed cushions (formerly speed humps), stop signs, street lights and sidewalks, within a neighborhood of along a residential or commercial street.
Powell Bill Street Listing
Powell Bill Street Map (streets maintained by the Town)
2020 Recycling Calendar Please note, the calendar is not all inclusive for acceptable
recyclables. View Acceptable Recyclables for all recyclables that we currently pick up.
Right of Way Policy
Sewer Backup, Charlotte Water: 311 (local) or 704-336-7600
Speed Hump Policy
Stormwater Issue, Mecklenburg County 311 (local) or 704-336-7600.
New Street Light Request
Safe digging: Contact 811 before engaging in digging, excavation or demolition activities
Trash Street/Pickup Day Listing
Water leak, Charlotte Water: 311 (local) or 704-336-7600
For issues regarding state-maintained roads (see Powell Bill map above), you can report that on NCDOT's website.
For more information on trash and recycling, please visit our Garbage & Recycling Page
For more information on stormwater issues, including driveway pipes and sink holes, please visit our Stormwater Page
For more information on streets, potholes, driveway permits, encroachment permits and sidewalks, please visit our Streets Page
For more information on keeping Matthews beautiful, including adopt-a-street, Arbor Day, Celebration Trees, please visit our Town Beautification Page
For information on drinking water, sanitary sewer, street lighting, electricity, and natural gas, please visit our Other Utilities Page